Right of Withdrawal

 

 

1. The consumer has the right, granted by the Finnish consumer protection legislation, to cancel his order by notifying Service Provider of it within fourteen (14) days of receiving the order.

2. The terms of returns are that

  • The order has been cancelled according to the terms of the trade agreement by notifying Service Provider of it within 14 days after receiving the product
  • The product has not been used and the seals on CD- and DVD-products are intact
  • The product is in the condition it was at the time of receive and all parts belonging to the product are included
  • The product is packed in its original package or in a similar way.

3. The product must be returned immediately after cancelling the order.

4. Fresh products are not to be sent back to the service provider for refund, and are not refunded if they are delivered to the customer within the given delivery time estimate. It is within the customer decision that suggested delivery method is being chose for fresh products. The supplier will not compensate any collateral damage due to wrongly chose delivery method.

5. When returning a product, the client is responsible for transport risks.


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